Local review copy, September 16, 2026. Pricing-language corrections await owner review. The previously effective version is identified below; this review does not change stored acceptances.
Version 2.1. Effective August 25, 2026.
BEFORE YOU AGREE, THE THREE THINGS THAT MATTER MOST
1. This is not legal advice, and we are not a law firm. CPGShield screens label text against a rule set and returns findings. It does not determine that your product is compliant. You remain responsible for your label. See Sections 2 and 9.
2. THE SERVICE IS PROVIDED AS IS, WITHOUT WARRANTIES OF ANY KIND. We do not warrant that findings are complete, accurate, or current, or that a clean result means your label complies with any law. See Section 8.
3. OUR TOTAL LIABILITY IS CAPPED at the greater of the fees you paid us in the trailing twelve months or $10,000, with the carve-outs stated in Section 10. WE ARE NOT LIABLE FOR LOST PROFITS, RECALL COSTS, REPRINTED PACKAGING, OR DELISTING BY A RETAILER. See Section 10.
These are summaries. The full text governs.
The Service organizes a U.S. cosmetic Product File and runs supported automated checks against selected product facts, formulas, claims, label text, artwork files, markets, and versioned rules. It also records customer-supplied evidence, workflow decisions, release records, post-market records, and qualified reviewer decisions where a reviewer is involved.
The Service is informational. It is not legal advice, not a regulatory determination, and not a substitute for qualified regulatory or legal counsel. You retain the compliance determination for your product.
What a clean result means. A result showing no findings means that the checks we ran did not match your label text. It does not mean your product is compliant, and it is not a certification, an approval, or a guarantee. Rules we have not encoded, facts your label does not state, and matters listed below are not evaluated at all.
Scope. The Service can evaluate only the facts, files, rules, and supported checks identified in a result. A label-text scan evaluates what a label states. Where you upload a supported print-ready vector PDF, the Service can also measure supported artwork properties such as type size and panel placement. Product File checklists organize broader lifecycle work but do not independently verify customer attestations, uploaded evidence, scientific adequacy, legal conclusions, or professional judgment. The following remain outside an automated label result:
Product scope. The Service is built for cosmetic labels as that term is used in 21 U.S.C. § 321(i), but drug-label compliance is not evaluated. Drug Facts or Active Ingredient panels are outside the cosmetic screening workflow. Where our marketing uses the broader phrase "consumer packaged goods", that describes the industry we serve, not a representation that the rule set covers food, dietary supplements, medical devices, or household chemicals.
You must be at least 18 and capable of forming a binding contract. You must provide an accurate email address and keep your credentials secure. You are responsible for activity under your account. One account per person or entity unless we agree otherwise in writing.
We may operate the Service in a closed or private testing mode and decline registrations during that period.
Credit packs are one-time purchases. Buying a credit pack does not create a subscription, a recurring charge, or an auto-renewal.
A small number of accounts opened before July 25, 2026 hold a legacy Pro subscription from a plan we no longer sell. Those subscriptions continue to renew on their existing schedule until cancelled, and can be cancelled at any time, self-serve, from Settings. No new subscription can be purchased.
What stays free. Creating and organizing Product Files, building label drafts, and running summary label scans do not spend a credit. A free summary includes the verdict, issue counts, severities, affected categories, and checks that remain unverified or were not performed. Detailed findings, citations, supported fixes, detailed repeat-scan results, label-derived Tasks, report exports, and retailer-rejection preparation require that label's permanent unlock. Focused checks and certain separate Rule Library details use check credits, with the cost shown before the action runs.
Unspent credits are refundable within 7 days of purchase. Once a credit is spent (a label unlock, a paid check run, a supported PDF correction, or a Rule Library detail unlock), that use is permanent and the credit is not refundable. See the Refund Policy, which forms part of these Terms, including its remedy for a wrong federal or state PASS that costs you a retailer or marketplace rejection.
We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for your own business purposes. You may use the reports the Service generates for any lawful business purpose, including sharing them with your retailers, counsel, and consultants.
You may not resell the Service, scrape or bulk-extract the rule base, reverse engineer the matching logic, or use the Service to build a competing product.
We do not use your Label Text for any purpose other than providing the Service to you. We do not sell it, we do not share it for marketing, and we do not use it to train models.
We treat Label Text and any formulation information it contains as your confidential information. Access is limited to what is required to operate and support the Service.
Label Text is transmitted to the subprocessors named in the Privacy Policy solely to perform the function described there.
You retain all rights in your Label Text.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
We do not warrant that the Service will be uninterrupted, secure, or error-free, that results will be accurate or complete, or that every applicable rule is present, current, or correctly encoded.
Some jurisdictions do not allow certain exclusions. Where that is so, any implied warranty is limited to the minimum scope and shortest duration permitted.
We are not a law firm, we do not practice law, and no attorney-client relationship is formed by your use of the Service. Nothing the Service outputs is legal advice, a legal opinion, a regulatory approval, or a certification. The Responsible Person for a product retains the compliance determination for that product.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE FEES YOU PAID US IN THE TWELVE MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) TEN THOUSAND UNITED STATES DOLLARS ($10,000).
WE WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, LOST DATA, RECALL COSTS, DESTROYED OR REPRINTED PACKAGING, OR DELISTING BY A RETAILER, EVEN IF ADVISED OF THE POSSIBILITY.
Carve-outs. The limitations in this section do not apply to: (a) our gross negligence or willful misconduct; (b) our indemnification obligations, if any, including any obligation to indemnify you against a third-party claim that the Service infringes that party's intellectual property; (c) amounts you owe us for the Service; or (d) any liability that applicable law does not permit to be limited or excluded. Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above may not apply to you.
The Refund Policy's remedy for a wrong federal or state PASS ("If a federal or state PASS we reported was wrong, and it cost you a sale") is a named, specific application of the cap stated above, not an addition to it. That remedy pays in credits, not cash, on proof and confirmation described there, and is valued at its posted list price for purposes of this cap. It does not increase the ceiling in this Section.
You will indemnify and hold us harmless from third-party claims arising out of your Label Text, your products, your claims about your products, your use of the Service in violation of these Terms, or your violation of law.
These Terms apply while you have an account. You may stop using the Service at any time. We may suspend or terminate an account for breach, for suspected fraud or abuse, or if required by law.
Unspent credits at termination. If your account is terminated for any reason, we will refund your unspent credits to your original payment method within 14 business days of termination. The one exception: we may decline to refund unspent credits where we terminate your account for your material breach of these Terms or of the Acceptable Use Policy.
We may modify these Terms. The current version is identified by a version string maintained in the product. When we make a material change, we bump that version and show you the new version at your next sign-in.
Your continued use of the Service after we have shown you notice of a changed version constitutes your acceptance of the updated Terms, whether or not you affirmatively clicked accept. We record both the notice and your continued use.
You and we each waive any right to participate in a class, collective, or representative action arising out of or relating to the Service, and agree that any claim will be brought only in an individual capacity. Either party may bring an individual claim in small claims court.
You may opt out of this section by written notice to us within 30 days of first accepting these Terms. Opting out does not affect any other part of these Terms.
There is no mandatory arbitration clause in these Terms. Disputes are resolved in court, under Section 15.
These Terms are governed by the laws of the State of Wyoming, without regard to its conflict-of-laws rules. The state and federal courts located in Sheridan County, Wyoming have exclusive jurisdiction over any dispute, and each party consents to personal jurisdiction there.
Entire Agreement. These Terms, together with the Privacy Policy, the Acceptable Use Policy, and the Refund Policy, are the entire agreement between you and us about the Service, and supersede any prior or contemporaneous understanding.
Severability. If any provision is held unenforceable, that provision is modified to the minimum extent necessary to make it enforceable, or severed if it cannot be, and the remaining provisions stay in full effect.
Waiver. A failure to enforce any provision is not a waiver of it. A waiver is effective only if in writing.
Assignment. You may not assign or transfer these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, reorganization, or sale of all or substantially all of our assets. These Terms bind and benefit permitted successors and assigns.
Notices. Notices to you may be sent to the email address on your account and are deemed received when sent. Notices to us must be sent to the notice address below and are deemed received on documented delivery. Either party may change its notice address by giving notice under this section.
No Third-Party Beneficiaries. These Terms are between you and CPGShield LLC. They create no right, benefit, or cause of action for any other person or entity. Naming a retailer's published standard in the Service gives that retailer no right to enforce anything under these Terms, and gives no such right to anyone relying on a report you generate.
Force Majeure. Neither party is liable for any delay or failure to perform caused by events beyond its reasonable control, including acts of God, natural disaster, war, terrorism, civil unrest, labor disputes, epidemic, government action, failure of the public internet, failure or degradation of a third-party hosting, payment, or infrastructure provider, or power failure. This section does not excuse any obligation to pay amounts already due.
Export and Sanctions Compliance. You represent that you are not located in, and are not a national or resident of, any country subject to a comprehensive United States embargo, and that you are not a person or entity listed on any United States government restricted-party list. You will not use or export the Service in violation of United States export control or sanctions laws.
Survival. The following survive termination or expiration of these Terms and continue to bind the parties: Section 1 (Definitions), Section 2 (What the Service Is, and What It Is Not), Section 7 (Your Data and Your Formulations), Section 8 (Disclaimer of Warranties), Section 9 (Not Legal or Regulatory Advice), Section 10 (Limitation of Liability), Section 11 (Indemnification), Section 14 (Class Action Waiver), Section 15 (Governing Law and Venue), and Section 16 (General), together with any payment obligation accrued before termination.
Time to Bring a Claim. Any claim arising out of or relating to the Service or these Terms must be brought within two years after the claim arose, except where a longer period is required by applicable law, in which case that longer period applies. A claim not brought within the applicable period is permanently barred.
Notice address.
CPGShield LLC c/o Northwest Registered Agent Service Inc 30 N Gould St, Ste N Sheridan, WY 82801, USA support@cpgshield.com